• Wanandege

    Premier Financial Solutions provider
  • Wanandege
    Premier Financial Solutions provider
  • Wanandege

Growing Together.

INFORMATION CENTER

FOSA

These are Front Office Service Activities; an investment of a society that is geared to providing more services/ products to members and managing competition from other Saccos and or Banks.more

BOSA

These are Back Office Service Activities, financial products offered against members deposits. These are traditional Sacco services where one saves and accesses the services...more

Loan Calculator

The wanandege Loan calculator can help you ascertain how much you might be able to borrow and what your repayments would be.Start calculating your loan amount now and if you like what you see, don’t be shy to get in touch with us... more

Customer Care

The Customer Service Charter outlines the wanandege sacco commitment in delivering the highest standards of customer service at all times and at each customer touch point. Our commitment is reinforced through our values...more

Online Banking

You can now check your balance enquiries, generate mini statements, conduct real time transfers to any bank in Kenya, pay your utility bills and so much more with our wanandege online platform...more

Downloads

Over the counter (OTC) drugs are medicines sold directly to a consumer without a prescription from a healthcare professional. more

Why Choose Us

WANANDEGE Savings and Credit Co-operative Society Limited was founded and registered on 22nd June, 1977 under the Co-operative Societies Act, Cap. 490. It is licensed under the Sacco Societies Act, Cap 490B to do Sacco Deposit Taking Business and is regulated and supervised by Sacco Societies Regulatory Authority (SASRA) The Sacco draws it membership from employees of Kenya Airways, related companies in the aviation industry, other non-aviation related companies and groups /individuals in business.

Low Interest Rates
100%
High Returns on Deposits.
85%
Lower Insurance Premiums
75%

OUR MISSION

EMPOWERING YOU THROUGH PROVISION OF WORLD-CLASS FINANCIAL SOLUTIONS.

OUR VISION

PREMIER FINANCIAL SOLUTIONS PROVIDER

CORE VALUES

Professionalism
Reliability
Excellence
MemberFocus
Innovation
Ethical & Resilience

Customer Charter

Features of M-NDEGE MOBILE BANKING
Convenient access – in wanangege we will:
- Maintain our offices open from 8.00 am to 4.00 pm for banking hours and 8.00 am to 5.00 pm for normal office hours.
Quick, Friendly and Reliable - we will:
  • Aim to serve you within fifteen minutes in our offices;
  • Aim to answer your call to our office within the first 3 rings;
  • Provide you with friendly and reliable service by staff who are qualified to serve you.
  • Respond to you within 48 hours if you have contacted us by telephone, and within five days if you have contacted us by letter.
Swift resolution of complaints - we will:
- aim to resolve your complaint within 48 hours and within a maximum of five business days;
- let you know who is responsible for resolving your complaint if we expect this to take longer than 48 hours;
- Offer to have your complaint reviewed by our Board of Directors, if we can’t resolve it to your satisfaction;
Fast account opening -:
- Have your personal banking account available within 24 hours of satisfying identity requirements;
Simple and clear communication- we will:
- Write our letters, brochures, ATM and website messages and other notices in plain language
Privacy- we will:
- keep your personal information private and secure and not offer it to third parties without the owner’s consent.
Responsible lending - we will:
- Not offer you a loan top up if you have a recent poor credit performance or are struggling to meet repayments on your existing loan.
- Provide you with information about easy and efficient ways to reduce your loans and advances.
- Explain in clear and simple terms how interest on your loan or advance is calculated and charged, what fees may apply and when, and the consequences of defaulting.
Advances
-Advances will be processed within fifteen minutes provided all requirements fully.
Loans
-Emergency loans will be processed within thirty minutes provided all requirements are met. -Members who apply for Normal and school fees loans will be informed on whether they qualify, the amount they are eligible for and the date which their loans will be paid within 48 hours provided they fill the applications correctly and attach all relevant documents.
Wrong deductions
-Erroneous deductions will be refunded immediately a member reports and corrected in the payroll system immediately.
Counter Payments
-Members depositing or withdrawing will be served in a maximum of 3 minutes at the counter.
Electronic Fund Transfer
-We will effect EFT transactions the same day we receive instructions to effect them provided the instructions are received in full and before 12.00 pm. Those received after this time will be effected the following day.
Shares refund
-Shares will be refunded after giving 60 days notice.
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NEWSLETTER

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CONTACT US
    Nairobi Office
  • Wanandege Plaza, Off old Airport North Road,

  • P.O.box 19074-00501 Nairobi,

  • Tel. +254 722 208 557 or +254 780 208 557,

  • customer care : +254 780 208 558,

  • email: info@wanandegesacco.com

    Mombasa Office
  • Moi international Airport, terminal 2,

  • Tel: +254 706 113 158 or +254 781 908 430,

  • emial.msa@wanandegesacco.com,

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